作为一名联邦调查局（FBI）人质谈判专家，克里斯·沃斯（Chris Voss）曾说服恐怖分子、银行劫匪和绑架者认同他的观点。现在，他将传授他经过实战检验的策略，帮助你应对日常谈判。无论你是想提高薪资、获得更好的服务，还是改善人际关系，都能从中受益。你将获得更强的沟通技巧、对人性有颠覆性的深刻见解，以及更多……

As an FBI hostage negotiator, Chris Voss persuaded terrorists, bank robbers, and kidnappers to see things his way. Now he’s teaching you his field-tested strategies to help you in everyday negotiations, whether you’re aiming to improve your salary, the service you receive, or your relationships. Get stronger communication skills, game-changing insights into human nature, and mo...